Turn every enquiry into a paying member
Capture every walk-in, call, and website enquiry as a lead, see exactly who to follow up with each morning, get them through the door for a trial, and convert them to a member without retyping a thing.
From first enquiry to member, in one place
Included at every tier, working with the same scanner, roster and reminder engine your gym already runs on.
Capture from anywhere
A form on your public gym page, a standalone enquiry link, an embed for your own website, and source-tagged share links for Instagram, Google, Facebook and WhatsApp — every channel lands in the same list.
The follow-up desk
Every morning shows exactly who is overdue and who is due today, with a phone number and one tap to call, WhatsApp, or log the call — nothing to set up before your first lead.
Trial classes
Book a lead into a confirmed, free spot in any class session. They show up in the roster tagged as a trial, with no separate waitlist logic to manage.
Multi-day trial passes
Issue a lead a 1–14 day window. They get a QR code by WhatsApp and email that lets them in once a day, scanned on the same scanner your front desk already uses for members.
Automatic follow-ups
New leads, an upcoming trial, a trial just attended, and a trial that was missed each get their own WhatsApp and email sequence — on by default, editable like every other reminder.
Convert without retyping
Converting opens the member sign-up form already filled in with the lead's details. If the number already belongs to a member, link them instead of creating a duplicate.
The gap between 'let me think about it' and 'sign me up'
Every gym loses people in that gap — a walk-in whose number ends up on a sticky note, a phone enquiry nobody calls back, a website form that goes to an inbox nobody checks. ManageYourGym turns every one of those into a tracked lead the moment it happens, and gives the front desk a single place to work from.
One list, not a spreadsheet
Every enquiry — however it arrived — lands in the same follow-up desk, sorted into what's overdue and what's due today. Logging a call takes one tap and proposes the next follow-up date automatically, so nobody has to remember to check back in two days.
A trial that's actually tracked
A lead can be booked into a class as a confirmed free spot, or sent a multi-day QR pass by WhatsApp and email that works on the same scanner used for members' check-ins. Either way, the visit is recorded automatically and feeds straight back into the follow-up desk — a trial that goes unused shows up for a follow-up, not silence.
Convert without the paperwork
When a lead is ready to join, converting them opens the member sign-up form already filled in with their name, phone, email, and branch. Save it, and the lead is marked Joined and linked to the new member — nothing is typed twice. If the phone number turns out to already belong to a member, the two records link instead of duplicating.
Leads & enquiries — frequently asked questions
Is lead management an add-on, or is it included?
Included on every plan, including the 14-day free trial. There's nothing extra to unlock — capture, the follow-up desk, trials, and reminders all ship on Starter.
How does a trial pass work?
You issue a lead a window of 1 to 14 gym days. They get a QR code by WhatsApp and email that lets them in once a day for that window, scanned on the same scanner your front desk already uses for members — no separate hardware.
Can a lead book into a class?
Yes. Staff can put a lead into a confirmed, free spot in any class session, and it shows up in the roster tagged as a trial — no separate waitlist to manage.
What happens when a lead converts to a member?
Converting opens the member sign-up form already filled in with the lead's name, phone, email and branch. Save it and the lead is automatically marked Joined and linked to the new member.
Does this replace a proper CRM?
No, and we do not claim it does. There is no kanban board, no custom pipeline stages, no custom form fields, and no email marketing campaigns. What is included is enquiry capture, a daily follow-up desk, trial classes and passes, and automatic WhatsApp and email nurture sequences — at every tier, with nothing to buy separately.
Stop losing enquiries to a sticky note
Start free — no credit card required — and set up your enquiry form and follow-up desk in minutes.